These Terms and Conditions govern the provision of waste and rubbish removal services by Rubbish Removal Camberwell to domestic and commercial customers. By booking a collection, requesting a quotation or allowing our team to carry out any service, you agree to be bound by these Terms and Conditions. Please read them carefully before making a booking.
In these Terms and Conditions, the following words have the meanings set out below.
Customer means the person, company or organisation requesting or accepting our rubbish removal or waste collection services.
We, us, our means Rubbish Removal Camberwell, the service provider supplying rubbish removal and related services.
Services means any waste collection, rubbish clearance, furniture removal, bulky waste disposal, garden waste removal or related services provided by us.
Site means the address or location where the services are to be performed.
Waste means any items, materials or rubbish that the customer asks us to remove, subject to applicable waste regulations and these terms.
We provide a waste and rubbish removal service that may include collection, loading, transportation and disposal or recycling of waste from the customer premises. The specific scope of each job will be confirmed at the time of booking or upon arrival at the site after visual inspection.
Our services are not equivalent to a licensed skip hire service and do not include building or demolition works, cleaning, or any services not expressly agreed in writing.
We reserve the right to refuse to remove any items that we reasonably believe may pose a health and safety risk, are prohibited by law, or fall outside the agreed service scope.
Bookings for rubbish removal and waste collection services may be made by telephone, email, or via any booking system we make available. Bookings are subject to availability and are not confirmed until we provide express confirmation and, where applicable, receive any required deposit or prepayment.
When placing a booking, the customer must provide accurate information, including but not limited to the type and approximate volume of waste, access details, parking availability, any restrictions at the site and preferred collection dates and times.
We may provide an initial estimate based on the information supplied by the customer. This estimate is not binding and is subject to change once we have inspected the waste on site. If, following inspection, the price needs to be adjusted, we will explain the reasons and seek the customer agreement before starting the work.
The customer is responsible for obtaining any permissions, permits, or authorisations required for us to access the site, including parking permissions or entry to shared areas.
Any quotation given by us is based on the information provided by the customer at the time of enquiry. Quotations may take into account estimated volume, type of waste, access conditions and distance from our vehicle to the waste.
All prices are exclusive of any applicable VAT or taxes unless explicitly stated otherwise. If VAT is applicable, it will be charged at the prevailing rate.
Prices may be adjusted on site if the actual waste volume or nature differs from the original description, if access is more difficult than indicated, or if additional labour, equipment or time is required to complete the job safely and lawfully.
Where possible we will agree a fixed price with the customer on arrival before commencing any loading. If the customer does not accept the revised price, we may cancel the service and no work will be carried out, subject to any applicable call-out or cancellation charges.
Payment is due in full upon completion of the service unless otherwise agreed in writing in advance. We may, at our discretion, require payment in advance for certain bookings or for commercial accounts.
We accept payment by cash, debit or credit card, or by bank transfer where agreed. The accepted payment methods will be confirmed at booking or on site.
For account customers, payment terms will be agreed separately. If no terms are agreed, payment shall be due within 14 days of the invoice date.
We reserve the right to charge interest on overdue invoices at the statutory rate and to recover from the customer all reasonable costs and expenses incurred in the collection of overdue amounts.
Where the customer fails to make payment when due, we may suspend or withdraw services and may refuse future bookings until outstanding amounts have been settled in full.
The customer may cancel or amend a booking by giving us notice by telephone or email.
If the customer cancels with at least 24 hours notice before the scheduled arrival time, no cancellation fee will usually apply. For cancellations made with less than 24 hours notice, we reserve the right to charge a reasonable cancellation fee to cover administration and any lost booking slot.
Where our team attends the site at the agreed time but cannot carry out the service due to circumstances outside our control, including but not limited to inability to access the site, lack of permissions, unsafe conditions or the customer absence, we may charge a call-out fee and any wasted labour and travel time.
We may cancel or reschedule a booking if we are unable to attend due to vehicle breakdown, staff illness, severe weather, accidents, or other circumstances beyond our reasonable control. In such cases we will notify the customer as soon as practicable and offer an alternative appointment. We will not be liable for any loss arising from such cancellation or rescheduling.
The customer is responsible for ensuring that the waste is clearly identified and, where agreed, is ready for collection at the scheduled time. This may include bagging loose waste, separating items that must not be removed, and ensuring safe access to all items to be collected.
The customer must provide accurate information regarding the waste, including any hazardous materials or items subject to specific disposal rules. Failure to disclose such information may result in additional charges or refusal to remove certain items.
The customer must ensure that our team can park legally and safely near the site for the duration of the service. Any parking fees, fines or penalties incurred as a direct result of inaccurate information or omissions by the customer may be charged back to the customer.
The customer must ensure that the site is reasonably safe for our team to work and complies with relevant health and safety requirements. We may refuse to work or stop work if we consider conditions to be unsafe.
We handle most types of general household, office, garden and light construction waste. However, certain materials are subject to strict regulations or are not accepted under our standard service.
We do not ordinarily collect hazardous or specialist waste including, but not limited to, asbestos, clinical or medical waste, chemicals, solvents, oils, pressurised containers, gas bottles, explosives, radioactive materials or similar items. Electrical items and large appliances may only be collected by prior arrangement so that appropriate disposal routes can be used.
If we encounter prohibited items on site, we may decline to remove them, adjust the price for specialist handling, or suspend the service entirely. The customer is responsible for any costs or penalties arising from undisclosed hazardous waste.
Our team will arrive at the site within an agreed time window. While we make every reasonable effort to attend on time, arrival times are estimates and are not guaranteed.
Upon arrival, our team will inspect the waste and confirm the final price with the customer before commencing work. Once agreed, we will load the waste onto our vehicle and remove it from the site.
We will take reasonable care to avoid damage to the customer property while performing the services. However, the customer must notify our team of any fragile surfaces, hidden services, or items that require special care.
We are not responsible for waste or items that the customer fails to identify for removal. Once our team has left the site, any further collection will constitute a new booking and may incur additional charges.
We will exercise reasonable care and skill in providing our rubbish removal and waste collection services. Our liability to the customer is limited as set out in this section.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other matter that cannot lawfully be limited or excluded.
Subject to the above, we shall not be liable for any indirect, consequential, or economic loss, including loss of profit, loss of business, or loss of opportunity arising out of or in connection with our services or these terms.
Our total liability to the customer for any loss or damage arising out of or in connection with a particular job, whether in contract, tort or otherwise, shall not exceed the total price paid or payable for that job.
The customer is responsible for ensuring that items intended to be kept are clearly separated from waste. We accept no liability for the removal of items that were not clearly indicated as to be retained.
We operate in accordance with applicable UK waste management legislation and regulations. All waste collected by us will be transported and disposed of through licensed facilities wherever required by law.
We may issue waste transfer notes or other documentation where legally required or reasonably requested by commercial customers. Customers must retain any such documents for their own compliance records.
The customer agrees not to request or require us to dispose of waste in any unlawful manner. We reserve the right to refuse any instruction that would cause us to breach waste regulations or our duty of care.
We maintain insurance cover appropriate for the nature of our rubbish removal and waste collection services. Details of our insurance cover can be provided upon reasonable request.
The customer is responsible for maintaining adequate insurance for their own property and contents. Our services are not a substitute for such cover.
If the customer is dissatisfied with any aspect of our service, they should contact us as soon as possible with full details of the issue. We will investigate the complaint and seek to resolve matters promptly and fairly.
Where a dispute cannot be resolved informally, either party may pursue its rights through the courts as set out under governing law and jurisdiction below.
We collect and process personal information such as contact details and service information for the purposes of managing bookings, providing services, and handling payments and enquiries. We will handle personal data in accordance with applicable data protection laws and only retain it for as long as reasonably necessary.
We do not sell customer personal data to third parties. We may share information with trusted service providers where necessary to deliver our services, process payments or meet legal obligations.
We may update or amend these Terms and Conditions from time to time. Any changes will take effect from the date they are published or otherwise communicated. The version in force at the time of booking will apply to that particular service.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the services we provide, shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter.
These Terms and Conditions, together with any written quotation or confirmation of booking, constitute the entire agreement between us and the customer in relation to the provision of rubbish removal and waste collection services. They supersede any prior agreements, understandings or representations, whether oral or written.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
By confirming a booking or by allowing our team to commence work, the customer acknowledges that they have read, understood and agree to be bound by these Terms and Conditions.
Not all waste is easy to get rid of especially if it involves specialist items or large pieces of furniture. Our professional team can handle all sorts of waste, whether it’s just a few small boxes or a large pile of junk. All you have to do is get in touch with us: our eco-friendly services are easy to hire!
(77)
Choose our rubbish removal Camberwell company and treat yourself to the biggest discount today.
Tipper Van - Waste Clearance and Rubbish Removal Prices in Camberwell, SE5
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 20 min | 3.5 | 200-250 kg | 20 bin bags | £160 |
| 1/2 Load | 40 min | 7 | 500-600kg | 40 bin bags | £250 |
| 3/4 Load | 50 min | 10 | 700-800 kg | 60 bin bags | £330 |
| Full Load | 60 min | 14 | 900 - 1100kg | 80 bin bags | £490 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
Luton Van - Waste Clearance and Rubbish Removal Prices in Camberwell, SE5
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 40 min | 7 | 400-500 kg | 40 bin bags | £250 |
| 1/2 Load | 60 min | 12 | 900-1000kg | 80 bin bags | £370 |
| 3/4 Load | 90 min | 18 | 1400-1500 kg | 100 bin bags | £550 |
| Full Load | 120 min | 24 | 1800 - 2000kg | 120 bin bags | £670 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
